We help our clients optimize their cloud environments using both internal know-how and experience as well as a variety of tools related to rearchitecting for both performance and costs. This includes right-sizing resources and setting environments up for scalability and modularity as well as enhancing the overall security posture. All of this is done through our unique agile service model based on ongoing engagement and value delivery, so we can help advance cloud initiatives quickly and reliably. We can also streamline provisioning and management of infrastructure and automate software releases by adopting Infrastructure as Code (“IaC”), design and build CI/CD pipelines, and implement tailored DevOps best practices while also focusing on keeping clients business running as smoothly as possible through various monitoring, backup and disaster recovery best practices.
To sum up, our main goal is to provide the skills and expertise to architect, migrate, manage and optimize cloud environments. So, the Operations team ensures that all back-end systems are working, deploy updates/patches/releases, design and implement multi-cloud architectures, and address critical issues regarding site stability and performance. Be it green- or brown-field environments, we aim to improve Cloud utilization. AWS-oriented, we also work with Azure, GCP and on-premises environments like VMware, Hyper-V and AHB.
We place great focus on quality assurance via automated and manual testing. We help our customers to create a comprehensive test automation strategy and execute its implementation. To maintain a high level of quality, our QA team uses a variety of methodologies, namely: Regression Testing, Exploratory/Ad-hoc, Domain/Function Testing, Risk Based Testing, All pairs Testing and Scenario based Testing (soap opera testing).
QA Engineers work with members of the development team to create accurate testing methodology: starting with business requirements and all the way to UI details. We are oriented towards automated testing, and depending on the projects, our colleagues mostly use SpecFlow, Selenium, Cypress and Postman.
ROKO Labs specializes in a full suite of software development services and managed services tailored for B2B, enterprise, and SaaS businesses. Development usually builds new workflows, features and improves existing code. ROKO uses an Agile development framework in order to maximize value delivery. Also, we keep an eye on focused collaboration and prioritization, along with microservice architecture. We are “technology agnostic,” meaning we don’t shoehorn projects to one technology and hope for the best. That’s why we have teams of developers who each specialize in a variety of different programming languages.
Most of our development teams are organized by technology stack. We have multiple .NET teams, React teams, Python teams, etc. With all their extensions, we focus on the latest updates. Regarding databases, we adjust to the project’s needs, be it relational or non-relational databases.
From roadmapping to product launch, our delivery-focused team works on quickly bringing disruptive innovations to market. We begin with developing a sound, data-driven product vision and growth plan for long-term business success. Dedicated product strategists have the skills to transform bold visions into scalable, stable, and secure products that delight customers. After that, we collaborate with our clients to understand their customers and produce innovative concepts that elevate the product with elegant, modern, and usable interfaces. Starting with a deep understanding of current customers, common pain points, and typical workflows, the team will design elegant user experiences that will simplify and modernize products. We use an iterative approach of prototyping and user testing to ensure that the product that’s launched is set up to succeed in the market.
Product Managers are also key points of contact for communications and status updates. Business Analysts work on defining requirements, defining the current state of business processes, and production of both functional and non-functional specifications. Both Product Managers and Business Analysts partner closely with Designers to develop and iterate on interfaces for mobile or web-based products by creating design standards, wireframes, prototypes and click-throughs utilizing a wide variety of industry standard tools.
At RokoLabs, our Client Success team is your trusted guide to a seamless technical experience. We're not just here to fix problems; we're here to empower you to achieve your goals.
Whether you're troubleshooting a technical issue or seeking guidance on how to optimize your processes, our team is here to assist you every step of the way. We're passionate about continuous learning and improvement, constantly expanding our technical expertise to provide even better support.
We use Zendesk and Jira for ticketing purposes, NewRelic and similar tools for client environment monitoring, and touch upon SQL for data management, and Jenkins and various scripting methods for process automation.
Our Managed Services approach ensures that your technical needs are met proactively, keeping your day-to-day tasks running smoothly and your business moving forward efficiently. We work closely with Operations, Development, and Product to ensure that your requests are addressed swiftly and effectively.
As your trusted technical partner, we're committed to enhancing your technical processes, streamlining your operations, and helping you achieve your business objectives.
An organization cannot exist without its people. To ensure everything runs as smoothly as possible, the HR Team cares for people’s needs. Building on top of that, we are passionate about supporting and crafting strategies to enable ROKO Labs to achieve success. Be it recruiting, onboarding, education, teambuilding, administration, or giving out bits of advice on how to deal with certain situations. We seek to understand the talent needs of our business and advise the candidates we find, engage, and guide through the hiring process. We are actively working on establishing an environment where all employees can display their own distinct talents. Our goal is to create an organizational culture for all to learn and grow through challenging projects, leadership, education programs, strategic consultation, and competitive rewards.
